Virtual Technologies Group
A Tier 2 Service Desk Analyst at Virtual Technologies Group provides expeditious technical support leveraged through backend platforms like ServiceNow and Jira to resolve remote incidents and manage accounts using Active Directory. The role involves troubleshooting computer issues, identifying malware, monitoring P1 VIP tickets, and proactively preventing larger issues while mentoring Tier 1 technicians.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Virtual Technologies Group.
18% below the average for this role