SearchHounds
PCG is seeking an IT Service Desk Technician to deliver customer support and resolve Tier 1/Tier 2 incidents via phone and ServiceNow. The role involves troubleshooting hardware and software issues, managing access provisioning, and creating technical documentation. Candidates must demonstrate practical experience using AI tools to enhance productivity and support the future growth of AI-enabled self-service solutions.
SearchHounds is your comprehensive search directory for artsentertainment, automotive, business, consumer, education, employment, family, finance, foodanddining, gaming, genealogy, industrial, informationtechnology, insurance, investments, legal, lifestyle, medicalhealthcare, news, realestate, shopping, technology, travel, wellness and more. Find curated resources across multiple domains.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SearchHounds.
SearchHounds didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role