Techwave
A Senior Service Desk Analyst at Techwave provides advanced technical support and mentorship within a fast-paced, 24/7 global IT environment. The role involves acting as the first point of contact for incidents and service requests, utilizing services like ServiceNow to ensure timely resolution and high customer satisfaction. Candidates will manage hardware, software, and application issues across Windows and macOS platforms while adhering to ITIL processes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Techwave.
42% above the average for this role