Anovia
The Help Desk Engineer provides voice and email technical support, handling incidents end‑to‑end according to ITIL processes. The role involves troubleshooting a wide range of technologies—including Windows, macOS, printers, VPN, and collaboration tools—while maintaining communication with users, vendors, and internal teams. The engineer also performs proactive monitoring, escalations, and ensures customer satisfaction through timely ticket resolution.
Headquarters
Zürich, Zurich, Switzerland
Anovia GmbH: Your Business Partner, Your Service Partner, Your Technology Partner
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Anovia.
Anovia didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role