ASM Research
ASM Research is seeking a Service Desk Analyst to provide Tier 1 technical support and user account administration for a federal client's Platform Operations and Managed Application Services. This role serves as the primary point of contact for end users, handling incident triage, troubleshooting, and customer service to ensure secure and efficient operations. The analyst will collaborate with internal technical teams, assist in improving Service Desk processes, and participate in an on-call rotation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ASM Research.
ASM Research didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role