Infrastructure,
The Service Desk Analyst provides Level 1 customer support to clients experiencing IT product and service difficulties, troubleshooting and resolving incidents or escalating them as necessary. This role involves installing and configuring network monitoring tools, analyzing data to diagnose problems, and managing hardware and software requests. The position requires flexibility to work various shifts and includes mentoring other associates.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Infrastructure,.
Infrastructure, didn’t post a salary, so this is our estimate from similar listings.