Service Desk Analyst

A dedicated Service Desk Analyst fluent in Norwegian will serve as the first point of contact for users experiencing IT issues via phone, chat, email, or self-service portal. The role involves logging incidents, managing ticket lifecycles, and coordinating with technical teams to ensure timely resolutions while maintaining high standards of customer service. This full-time, onsite position requires working independently and collaboratively in a dynamic, fast-paced support environment.