mattamyhomes
The Service Desk Analyst serves as the primary point of contact for end-users, managing IT-related queries, investigating incidents, and providing troubleshooting expertise to resolve technical issues. This role involves maintaining queue management for efficient service, handling access control for remote systems, and collaborating with support teams and third parties for escalations. The position requires monitoring service levels, logging incidents in management tools, and maintaining a comprehensive support knowledge base.
Headquarters
Mississauga, Ontario, Canada
Company Size
1001-5000 employees
Founded
1978
Mattamy Homes is an industry-leading homebuilder that designs and builds homes in hundreds of communities across the United States and Canada. They provide online tools to find communities, a Design Studio for personalization, and resources that guide buyers through financing and the homebuying journey. Mattamy emphasizes customer care, sustainability, and community involvement, and promotes incentives like government tax rebates on new homes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for mattamyhomes.
mattamyhomes didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role