SIRIUS LLC
The Service Desk Analyst provides Tier 1 and Tier 2 support for end-user incidents and service requests within a secure customer environment. This role involves troubleshooting technical issues, managing support tickets, and communicating with users to ensure timely resolution and escalation. The position requires maintaining accurate documentation and adhering to security procedures in a classified setting.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SIRIUS LLC.
37% above the average for this role