Apex
The Help Desk Lead is a working technical leader responsible for managing the day-to-day operations of the help desk while providing hands-on Tier 1 and Tier 2 technical support. This role involves monitoring, prioritizing, and assigning trouble tickets, troubleshooting hardware and software issues across multiple operating systems, and mentoring helpdesk technicians. The position requires collaborating with the IT Manager and escalating unresolved issues to ensure proper resolution.
Headquarters
Los Angeles, California, United States
Company Size
51-200 employees
Founded
2022
Mass-manufacturing productized satellite platforms to accelerate deployment of critical, next-generation constellations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Apex.
11% above the average for this role