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© All Rights Reserved. ApplyBlast.com
Frontline Managed Services
The Service Desk Analyst serves as the primary point of contact for clients, handling technical inquiries and resolving issues promptly while delivering exceptional customer service. This role involves diagnosing technical problems, utilizing remote access tools, and documenting all interactions within a ticket management system. The analyst is responsible for escalating unresolved issues and proactively identifying potential outages to ensure smooth operations.
Scalable solutions for law firms of all sizes to improve revenue, profitability, and efficiency with a trusted Managed Services Provider.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Frontline Managed Services.
Frontline Managed Services didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role