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© All Rights Reserved. ApplyBlast.com
Specsavers
The Service Desk Analyst provides frontline IT support to Supply Chain, Retail, and Corporate business lines, acting as the first point of contact for incidents and requests. The role involves troubleshooting complex tickets, maintaining clear communication with customers throughout the resolution process, and ensuring high first-call resolution rates. This full-time position operates on a rotating roster that includes weekends and public holidays.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Specsavers.
Specsavers didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role