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© All Rights Reserved. ApplyBlast.com
Procore Technologies
The Service Desk Analyst serves as the primary point of contact for end-users seeking technical assistance, responsible for logging, troubleshooting, and resolving IT incidents and service requests. This role ensures exceptional customer service and strict adherence to Service Level Agreements (SLAs) while providing first-level support for hardware, software, and network issues. The position requires effective communication with users and collaboration with support teams to maintain service quality and performance metrics.
Procore Technologies is a leading construction management software company that provides a connected global construction platform uniting all project stakeholders. The company offers tools for project management, workforce development, and safety training, serving contractors, owners, and other construction professionals. Procore is committed to driving technology innovation and advancing the construction industry worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Procore Technologies.
Procore Technologies didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role