Suffolk County Council
The Service Desk Analyst serves as the primary point of contact for ICT-related incidents and service requests, providing technical support and customer advocacy to SCPHA staff and external users. The role involves resolving issues via various engagement channels, maintaining accurate service desk records, and ensuring the ICT infrastructure supports optimal operational effectiveness. This position requires a proactive approach to delivering excellent customer service and technical guidance within a dedicated ICT team.
Suffolk County Council is the local government authority for Suffolk, England, providing a wide range of public services to residents and businesses. Services include children and family support, roads and transport, adult social care, fire and rescue, planning and waste, and community safety. The council also handles registrations for births, deaths, and ceremonies, as well as trading standards and cultural heritage.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Suffolk County Council.
Suffolk County Council didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role