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© All Rights Reserved. ApplyBlast.com
Velonetic
The Service Desk Analyst serves as the first point of contact for IT support, providing Level 1 and Level 2 technical assistance to users across the organization. The role involves diagnosing and resolving incidents, fulfilling service requests, and ensuring high-quality, responsive service within an ITIL-aligned environment. The analyst manages tickets according to agreed processes and SLAs, escalating issues as needed while keeping users informed throughout the support lifecycle.
Headquarters
London, England, United Kingdom
Company Size
501-1000 employees
Founded
1999
Leading, shaping, and building the digital future of the global insurance marketplace.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Velonetic.
Velonetic didn’t post a salary, so this is our estimate from similar listings.