oraclecloudinfrastructure
The Service Desk Analyst provides first-level technical support for hardware, applications, and infrastructure issues experienced by BGIS users. This role involves troubleshooting inquiries from various channels, escalating issues as needed, and maintaining accurate documentation in the call tracking system. The position requires working in a shift-based environment to ensure prompt resolution and minimize impact on client productivity.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.