Unisys

Tech Svc Desk - L1

Unisys(20 days ago)

Mandaluyong City, PhilippinesOnsiteFull TimeJunior$64,611 - $86,253 (estimated)Information Technology
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About this role

A technical support/service desk specialist at Unisys who provides front-line assistance for end users and internal teams. The role supports hardware, software, client and COTS applications, and assists with network and user administration while escalating complex issues as needed. It also serves as a resource for L1 agents by answering moderately complex questions and guiding incident resolution.

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Required Skills

  • Hardware Support
  • Software Support
  • Client Applications
  • COTS Applications
  • Network Administration
  • User Administration
  • Problem Solving
  • Analytical Skills
  • Incident Management
  • Escalation

Qualifications

  • High School Diploma
  • GED
  • Technical Certification
  • Associate Degree
Unisys

About Unisys

unisys.com

Unisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.

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