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Service Desk Consultant - Spanish at Jobgether - ApplyBlast

Service Desk Consultant - Spanish

Jobgether

11 days ago

Remote

Contract

Junior

0 applicants

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About this role

The Service Desk Consultant - Spanish provides Tier I technical support for IT systems and communications tools, resolving user issues promptly and effectively. The role involves documenting incidents, assessing urgency, and escalating complex issues to Tier II support while maintaining high-quality customer service. This position requires fluency in Spanish and English, strong troubleshooting skills, and the ability to work collaboratively in a remote environment.

Responsibilities

Provide Tier I technical support for IT systems and communications tools
Record customer issues and service requests accurately in the ticket management system
Assess reported symptoms and resolve issues at first contact whenever possible

Skills

Qualifications

CompTIA A+ certification

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.