Service Desk Consultant
Tower Research Capital(1 month ago)
About this role
This role provides hands-on, in-office IT support for a small trading desk within Tower Research Capital’s Business Support organization, ensuring the trading and engineering teams can operate without interruption. The position focuses on maintaining hardware, peripherals, meeting-room AV readiness, and operational readiness of endpoint systems across multiple platforms. It emphasizes responsiveness, reliability, and collaboration with vendors and other offices to support trading-critical infrastructure.
Required Skills
- End-User Support
- Triage
- Desk-Side
- Peripheral Swaps
- Vendor Coordination
- Ticket Hygiene
- Escalation
- Linux
- Windows
- MacOS
+21 more
About Tower Research Capital
tower-research.comTower Research Capital is a global quantitative trading firm that builds and operates high-performance, low-latency technology platforms to power algorithmic trading and market-making. It brings together quantitative researchers, software engineers, and traders to develop data-driven strategies across multiple asset classes and electronic markets. The firm emphasizes proprietary infrastructure, rigorous research, and execution speed to identify and capture opportunities worldwide.
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