McAdams

Help Desk Technician

McAdams(4 days ago)

United States, Charlotte, NC, North CarolinaOnsiteFull TimeJunior$52,132 - $70,201 (estimated)Information Technology
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About this role

The Help Desk Technician at McAdams supports technology for staff across multiple offices within an AEC-focused firm, ensuring dependable IT services for design and engineering teams. The role involves partnering with IT and other departments to maintain overall system reliability and support organizational productivity.

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Required Skills

  • Technical Support
  • Windows Server
  • Office 365
  • Azure
  • MS Defender
  • AutoCAD
  • Network Troubleshooting
  • Ticketing Systems
  • System Maintenance
  • User Training

+3 more

Qualifications

  • Associate Degree in Information Technology
  • Bachelor's Degree in Computer Science
  • CompTIA A+
  • CompTIA Network+
McAdams

About McAdams

mcadamsco.com

McAdams is a multidisciplinary civil engineering, planning, and design firm that provides land development, transportation, water resources, and landscape architecture services to public and private clients. They pair technical expertise with community-focused planning and project delivery to take projects from feasibility and design through permitting and construction administration. McAdams emphasizes collaborative stakeholder engagement and data-driven solutions to support infrastructure, commercial, and municipal development.

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