3CLogic
The Service Desk Engineer- AI First will resolve customer tickets on a CCaaS and Voice AI platform, leveraging AI‑assisted tooling to investigate logs, IVR traces, and voice interactions. The role involves validating AI‑generated analyses, writing automation scripts, and collaborating with senior engineers and account teams while learning the ServiceNow ecosystem on the job.
3CLogic transforms CX and EX with globally available AI and contact center solutions, built to enhance CRM and Customer Service Management platforms.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 3CLogic.
3CLogic didn’t post a salary, so this is our estimate from similar listings.
4% above the average for this role