Service Desk Engineer - Perth
New Era Technology(12 days ago)
About this role
A Service Desk Engineer position at New Era Technology based in Perth, joining a team-oriented IT organization that emphasizes professional development and customer-focused service. The role is full-time and offers career growth opportunities within a global technology services company. The position is primarily onsite with occasional remote days and supports ongoing training and mentorship.
Required Skills
- Service Desk
- Ticketing Systems
- Troubleshooting
- Active Directory
- Microsoft 365
- Networking
- Windows
- macOS
- Customer Service
- Remote Support
+1 more
Qualifications
- ITIL 4
- CompTIA A+
- CompTIA Network+
- Microsoft 365
About New Era Technology
neweratech.comNew Era Technology is an IT engineering and services firm that delivers mission-focused technology solutions for federal, defense, intelligence, and commercial clients. They specialize in systems integration, cloud modernization, cybersecurity, enterprise infrastructure, and managed services, along with program management and lifecycle sustainment for mission‑critical systems. New Era combines cleared technical staff and security-focused operations to provide end-to-end engineering, deployment, and support that keep complex, regulated IT environments resilient and compliant.
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