Commandlink
The Service Desk Incident Coordinator at Command|Link serves as the central operational point for coordinating incoming service incidents, support cases, and internal work assignments. This role ensures proper triage, prioritization, and assignment of cases while maintaining service flow and communication standards across the support environment. The position acts as an operational dispatcher for the Managed Services organization, directing incidents to the appropriate teams based on severity and customer impact.
Headquarters
Bothell, Washington, United States
Company Size
201-500 employees
Founded
2012
CommandLink is an AI-native IT operations platform that unifies ISP, network, and security data. It ingests and normalizes signals from across ISP, SD-WAN, SASE, security, and hardware telemetry, correlates cross-system events, and automates incident resolution to give IT teams end-to-end visibility and faster root-cause analysis for enterprise networks.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Commandlink.
Commandlink didn’t post a salary, so this is our estimate from similar listings.