Cherokee Federal
The Tier II Service Desk Technician provides on-site technical support at the customer's headquarters, handling troubleshooting for Windows operating systems and various software products. This role involves imaging and deploying PC/laptops, collaborating with management to resolve complex issues, and serving as backup for surge support. The position requires extensive help desk experience and proficiency with hardware, software, and mobile device management.
Cherokee Federal empowers mission success for more than 60 U.S. federal agencies, utilizing its innovative solutions and global workforce of more than 5,000 experts spanning technology, health, intelligence and other critical capabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cherokee Federal.