ASM Research
The Service Desk Lead provides supervisory and operational leadership for the company's service desk functions, managing daily operations and shift teams to ensure quality service delivery. This role serves as the primary escalation point for service desk issues while working closely with management on process improvements and strategic initiatives. The position focuses on maintaining customer satisfaction and operational excellence through effective team coordination and technical guidance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ASM Research.
ASM Research didn’t post a salary, so this is our estimate from similar listings.