ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ASM Research
The Tier 1 Service Desk Agent serves as the initial point of contact for customers seeking technical support for Protective DNS. This role focuses on delivering exceptional customer service by addressing basic technical issues and ensuring assigned issues are properly logged, tracked, and resolved efficiently within SLA guidelines. The position involves troubleshooting common issues, escalating complex problems, and contributing to the continuous improvement of support processes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ASM Research.