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© All Rights Reserved. ApplyBlast.com
Procore Technologies
The Service Desk Lead provides day-to-day operational leadership for the IT Service Desk team, ensuring SLA targets are met and managing escalations effectively. This role acts as a bridge between the team and IT management, overseeing performance metrics, scheduling, and process governance while remaining hands-on for critical incidents. The position requires strong leadership skills to support, coach, and hold analysts accountable to performance standards.
Procore Technologies is a leading construction management software company that provides a connected global construction platform uniting all project stakeholders. The company offers tools for project management, workforce development, and safety training, serving contractors, owners, and other construction professionals. Procore is committed to driving technology innovation and advancing the construction industry worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Procore Technologies.
Procore Technologies didn’t post a salary, so this is our estimate from similar listings.