Service Desk Manager
Sixworks
About this role
A Service Desk Manager at SiXworks oversees the IT service desk operations, managing staff, implementing service improvements, and maintaining high service levels to ensure user satisfaction. The role involves technical oversight, collaboration with resolver groups, and reporting on service performance.
Skills
About Sixworks
sixworks.netSiXworks is a UK-based digital innovation and delivery firm that designs secure solutions for Defence and National Security environments. They specialise in rapid experimentation and "fail-safe-fast" development to accelerate adoption of secure digital technology and improve operational agility. As a trusted partner, SiXworks tackles complex, high‑security technology challenges across secure engineering, digital delivery and innovation. SiXworks is now an IBM company, extending its capabilities within a larger global organisation.
About Sixworks
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $80k
per year