Alliance Defending Freedom
The Service Desk Manager leads a dispersed team of Technical Support Specialists across multiple US and international offices, overseeing Tier 1 & 2 support, ticket escalation, and service level agreement compliance. The role focuses on improving processes, leveraging AI tools, and enhancing the self‑service knowledge base while providing hands‑on technical support and inventory management.
Alliance Defending Freedom is the world’s largest legal organization committed to protecting religious freedom, free speech, the sanctity of life, parental rights, and God’s design for marriage and family.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alliance Defending Freedom.
Right around the average for this role