TargetX
The role provides Level 1 and 2 support for end‑user requests and incidents, managing service desk queues, troubleshooting Windows, MS Office, and password issues, and ensuring SLA compliance. The analyst also supervises staff, monitors ticket quality, and offers real‑time coverage while escalating complex problems as needed.
TargetX offers CRM solutions for recruitment, admissions, and retention in higher education, built on the Salesforce platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TargetX.
TargetX didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role