iThemba
This role is responsible for managing staff to achieve SLA and OLA requirements while resolving incidents, requests, and alerts from various management tools. The position involves providing technical support and diagnostics for PC and workstation requirements, ensuring effective service delivery and customer experience. The manager will also oversee team performance, mentorship, and the implementation of service desk processes and methodologies.
iThemba Kuluntu empowers rural communities with systemic solutions in education, water access & safety, food security - creating lasting change together!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for iThemba.
iThemba didn’t post a salary, so this is our estimate from similar listings.