InfuseTech
The Service Desk Manager oversees the day-to-day operations of a busy service desk, managing and developing a team of first and second-line support professionals. This role focuses on driving service excellence, improving processes, and ensuring Service Level Agreements (SLAs) are consistently achieved while maintaining strong client relationships. The position involves leading the team, implementing best practices, and shaping the future direction of the support function.
Headquarters
Canberra, Australian Capital Territory, Australia
Company Size
1-10 employees
Founded
2019
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for InfuseTech.
InfuseTech didn’t post a salary, so this is our estimate from similar listings.