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© All Rights Reserved. ApplyBlast.com
CloudPSO
CloudPSO is hiring a Global Service Desk Manager to lead day-to-day IT support for clients across multiple time zones. You’ll manage a distributed team, own service delivery against client SLAs, and serve as the escalation point when issues need urgent attention or coordination across teams. This role combines people management with hands-on service operations, coaching team leads and analysts while improving ticket handling and client communication.
Headquarters
Dallas, Texas, United States
CloudPSO is a U.S.-managed IT outsourcing and custom software development company founded in 2017, offering vetted offshore engineering, cloud & DevOps, AI & automation, cybersecurity, and managed services. Operating from global hubs in Dallas, Lahore, Cairo, and Oceanside, the company provides staff augmentation, dedicated teams, and managed delivery models. CloudPSO serves industries including healthcare, finance, manufacturing, and SaaS, helping businesses scale faster and reduce costs with enterprise-grade expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CloudPSO.
CloudPSO didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role