Clarity Partners
Clarity Partners is seeking a Service Desk Process Analyst to supervise daily service desk and desktop support operations in an onsite setting in Chicago, IL. This full-time role involves managing call queues, optimizing ticket workflows, and serving as the primary escalation point for complex issues. The position requires leading communications during major incidents and fostering a culture of continuous improvement within a 24/7 operational environment.
Clarity is a Chicago-based management and technology consulting firm serving diverse clients across multiple industry sectors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Clarity Partners.
37% below the average for this role