Service Desk Representative
Weis Markets(1 month ago)
About this role
An IT Service Desk Associate at Weis Markets who serves as the primary point of contact for associates needing functional or technical support. The role supports enterprise users via phone, email, chat and portal submissions and coordinates with internal teams and vendors to manage incidents and service requests.
Required Skills
- Telephone Support
- Email Support
- Chat Support
- Ticketing
- Troubleshooting
- Customer Service
- Documentation
- Knowledge Base
- Networking
- Microsoft Office
+2 more
Qualifications
- Associate’s Degree in Information Technology
- Technical Certification
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