Level One Personnel
The Service Desk Specialist 2 provides technical support to end users through remote tools, phone, in-office assistance, and on-site visits, focusing on resolving incidents and service requests for external clients. This hybrid role involves troubleshooting IT infrastructure, performing routine maintenance, and collaborating with cross-organizational teams to drive continuous service improvement. The position requires strong problem-solving skills and the ability to manage priorities while maintaining client satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Level One Personnel.
22% below the average for this role