Service Desk Specialist (UA Speaking)

Playson

2 months ago

4.0 on Glassdoor

Remote

Full Time

Medior

2 applicants

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About this role

The Service Desk Specialist at Playson is responsible for providing comprehensive technical support to employees globally, including onboarding, troubleshooting, and configuring IT infrastructure across macOS and Windows environments. The role requires expertise in cloud solutions, user account management, and basic networking, while also involving remote and on-site assistance, hardware management, and documentation. Additionally, the specialist will participate in IT projects to enhance user experience and ensure compliance with corporate IT policies.

Skills

About Playson

playson.com

Playson is a leading provider of innovative gaming solutions, specializing in the development and distribution of engaging slot games for online casinos. The company is dedicated to enriching the gaming experience with high-quality graphics, advanced features, and seamless gameplay. Playson offers a range of promotional tools aimed at enhancing player engagement and loyalty, including tournaments, cash blast systems, and free spins, designed to attract and retain players across multiple regulated markets. With a commitment to compliance and socially responsible gaming, Playson operates under licenses from various international jurisdictions.