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© All Rights Reserved. ApplyBlast.com
METRO Deutschland GmbH
This role provides first-level technical support to system users within the METRO group, managing ticket queues in Jira and resolving issues using a solution catalogue. The position involves timely data entry, monitoring open tickets to meet SLA levels, and maintaining the team's knowledge base while collaborating with internal teams.
Headquarters
Düsseldorf, North Rhine-Westphalia, Germany
Company Size
10001+ employees
Founded
1964
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for METRO Deutschland GmbH.
METRO Deutschland GmbH didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role