Max Mara Fashion Group
The Service Desk Specialist manages first-level support for head office and retail users, handling tickets according to priority and service level agreements. The role involves troubleshooting issues, coordinating with team members, and utilizing digital technologies to improve service efficiency. The position may include specialized tasks such as training new resources, managing chatbot results, or providing on-site support for store operations.
Max Mara is an Italian luxury fashion house (founded in 1951) known for timeless women's ready-to-wear, signature tailored coats, and refined accessories. Headquartered in Reggio Emilia, it sells seasonal collections through boutiques and a global e-commerce store — including the Weekend Max Mara and Sportmax sub-brands — with services such as free shipping and returns. The brand is recognized for its emphasis on high-quality fabrics, Italian craftsmanship, and elegant, wearable design.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Max Mara Fashion Group.