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© All Rights Reserved. ApplyBlast.com
University of South Florida
The Student Phone Service Desk Technician provides Level I technology support to university faculty, staff, students, and affiliates primarily by telephone. The role serves as the initial point of contact for technology questions and service interruptions, guiding callers through troubleshooting steps and documenting interactions in the IT service management system. The position requires managing incident and service-request tickets, escalating complex issues, and maintaining availability for assigned phone shifts.
Headquarters
Tampa, Florida, United States
Company Size
10001+ employees
Founded
1956
The University of South Florida (USF) is a high‑impact, global research university serving the Tampa, St. Petersburg, and Sarasota‑Manatee regions and focused on student success. USF offers a wide range of undergraduate, graduate, and professional programs across disciplines—including a large health sciences enterprise (USF Health), engineering, business, and the arts—supported by a strong research and innovation ecosystem. The university emphasizes experiential learning, community and industry partnerships, and economic development, while also maintaining vibrant campus life and intercollegiate athletics. USF positions itself as a driver of regional and global impact through research, workforce development, and public service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for University of South Florida.
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