University of South Florida (USF) Alumni Association
The Student Phone Service Desk Technician provides Level I technology support to university faculty, staff, students, and affiliates primarily by telephone. The role serves as the initial point of contact for technology questions and service interruptions, guiding callers through troubleshooting steps and documenting interactions in the IT service management system. The position also involves routing or escalating issues that require additional support.
The University of South Florida (USF) Alumni Association connects and engages more than 407,000 USF alumni worldwide through membership programs, events, mentoring, scholarships, and alumni groups. It offers benefits such as Life Membership, exclusive events like the Green & Gold Gala and Fast 56 Awards, travel programs, and opportunities to support current students. The Association is maintained by the USF Foundation, Inc. and serves as the primary hub for Bull pride and alumni involvement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for University of South Florida (USF) Alumni Association.