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© All Rights Reserved. ApplyBlast.com
2002 United Services Automobile Asn
The Service Desk Support Analyst-Intermediate Level provides advanced technical and application support, serving as an escalation point for entry-level specialists and frontline operations. This role resolves moderately complex issues, manages incidents through resolution, and delivers white-glove technical support to executive leadership within an ITIL-aligned IT Service Management framework. The position requires collaboration with technical support groups and business stakeholders to troubleshoot issues and improve service reliability.
Headquarters
San Antonio, Texas, United States
Company Size
10001+ employees
Founded
1922
N/A
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 2002 United Services Automobile Asn.
24% below the average for this role