Service Desk Support Assistant
Example Corp(3 days ago)
About this role
Leidos Australia is offering a 3-month opportunity for a Service Desk Support Assistant to gain hands-on experience in supporting IT knowledge management and corporate workplace services. The role involves creating and maintaining documentation, supporting ticket workflows, and working closely with the Knowledge and Service Desk teams in Scoresby, Victoria.
Required Skills
- IT Support
- Technical Writing
- Documentation
- Knowledge Management
- Customer Service
About Example Corp
leidos.comAcquia is a digital experience company built around Drupal that provides cloud hosting, content management, personalization, and marketing tools to help organizations build and operate large, secure websites and applications. Its platform combines Acquia Cloud and site-management services with capabilities for digital asset management, personalization and customer engagement, security, and professional support. Founded by Dries Buytaert (the creator of Drupal), Acquia positions itself as an enterprise-grade partner for organizations that want to leverage open-source Drupal at scale. Its customers include government agencies, media companies, and large enterprises that need scalable, secure digital experiences.
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