Fitness & Lifestyle Group
The Service Desk Team Lead leads a mixed onshore and offshore team to ensure rapid, accurate technical support across Fitness & Lifestyle Group's 310+ locations. This role involves managing daily Service Desk operations, acting as the primary escalation point for complex issues and major incidents, and driving service improvements through ITIL 4 practices and automation. The position requires strong leadership, technical expertise in Microsoft environments, and the ability to coordinate seamlessly across multiple time zones.
Fitness & Lifestyle Group is Asia Pacific’s leading health & wellness group, with headquarters in Australia and regional offices across South East & East Asia. Fitness & Lifestyle Group exists to make a meaningful, positive impact in people’s lives through innovative and diversified health and wellness offerings across physical and digital platforms.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Fitness & Lifestyle Group didn’t post a salary, so this is our estimate from similar listings.