Service Desk Technician I- Salt Lake City Office
Western Governors University(7 days ago)
About this role
The Service Desk Technician at WGU provides technical support to users, assisting with service requests and incidents through multiple communication channels. They ensure timely resolution and escalation of issues, maintaining operational support for students and staff.
Required Skills
- IT Support
- Troubleshooting
- Help Desk
- Windows
- MacOS
- ServiceNow
- Salesforce
- Customer Service
- Incident Management
- Ticketing
About Western Governors University
wgu.eduWestern Governors University is an online university where you can earn an affordable, accredited, career-focused college degree at an accelerated pace.
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