Service Desk Agent
Opportunities NB
About this role
A Level 1 Service Desk Agent at Medibank provides frontline IT support to internal team members, acting as the first point of contact for IT-related queries, incidents, and requests through multiple channels. The role ensures effective resolution or escalation of issues within agreed service levels and contributes to the overall efficiency and satisfaction of IT service delivery.
Skills
About Opportunities NB
onbcanada.caOpportunities NB (ONB) is New Brunswick’s business accelerator and provincial economic development agency that attracts international investment and supports local companies. ONB helps businesses navigate government programs, access financing and advisory services, scale operations, optimize performance, and expand into export markets. It delivers market development, talent and innovation supports, and sector-focused investment attraction to drive job creation and economic growth across the province. Businesses and investors work with ONB for its local expertise, networks, and tailored supports to accelerate growth in New Brunswick.
About Opportunities NB
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Opportunities NB.
Salary
$62k – $80k
per year