Spectrum Health Systems
The Service Desk Technician I provides frontline technical support by handling incoming requests via phone and email, troubleshooting end-user issues, and escalating tickets as needed. This role involves documenting incidents, performing desktop-level fixes, and assisting with software rollouts to ensure timely and effective resolution. The position requires strong communication skills and the ability to work collaboratively in a team-oriented environment.
Headquarters
Westborough, Massachusetts, United States
Company Size
1001-5000 employees
Founded
1969
Helping individuals overcome addiction and reclaim their lives. Spectrum recognized by Newsweek magazine as one of America’s Greatest Workplaces in Healthcare for 2025 Latest News From the Blog Subscribe to get the latest news from Spectrum
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Spectrum Health Systems.
22% below the average for this role