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© All Rights Reserved. ApplyBlast.com
Second
The Service Desk Technician Level 1 provides telephone technical support for hardware, systems, and applications to global customers. This role involves fielding questions, applying diagnostic techniques to resolve common failures, and escalating complex issues when necessary. The position requires delivering efficient customer service while maintaining performance metrics and accurate documentation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Second.