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© All Rights Reserved. ApplyBlast.com
Second
The Service Desk Agent provides telephone technical support for hardware, systems, and applications to a global user base of FAA employees and non-employees. This role involves troubleshooting common issues, documenting resolutions, and escalating complex problems to higher-level technical teams. The position operates within a 24x7x365 remote environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Second.
45% below the average for this role