Spektrum

Service Desk Technician-Operator

Spektrum(1 year ago)

Sarajevo, Bosnia and HerzegovinaOnsiteContractMedior$79,625 - $109,237 (estimated)IT Operations
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About this role

Contract position to provide operations and maintenance support for NATO Communications & Information Agency capabilities in Bosnia and Herzegovina, based in Sarajevo. The role supports sustainment of communications, information services and related infrastructure across static and deployable systems for NATO and EUFOR environments. It is a fully onsite role with defined weekday hours, occasional overtime and on-call duties, and requires relevant certifications and security clearance.

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Required Skills

  • Service Support
  • Workspace Services
  • End Devices
  • Laptops
  • Workstations
  • VOIP Phones
  • VTC Systems
  • Printers
  • Mobile Phones
  • Cabling

+16 more

Qualifications

  • ITIL V3 Foundation
  • ITIL V4 Foundation
  • ITIL V3 Practitioner
  • ITIL V4 Intermediate
  • ISO 20000 Practitioner
  • NATO UHF TACSAT Basic (ETF Code A0037)
  • NATO UHF TACSAT Applications & Database Manager (ETF Code A0038)
  • National Secret
  • NATO Secret
  • NATO SLP 3333 (STANAG 6001)
Spektrum

About Spektrum

spektrum-group.com

Spektrum Group is an international consulting and professional services firm that helps organisations grow and adapt through strategic advisory, digital transformation, and people solutions. With offices serving Spain and the UK, they combine creative thinking and data-driven approaches to deliver tailored programs across marketing, operations and talent. The company brands itself around the motto “Thinking differently to make a difference,” emphasizing innovative, outcome-focused partnerships. Spektrum positions itself as a hands-on partner for businesses seeking measurable commercial and organisational impact.

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